boll8 Privacy Policy

boll8 is a reliable and secure online gaming platform for players in Bangladesh. We place the highest importance on the privacy of our users. Ensuring the protection of your personal information is a core part of our responsibility. Through this Policy, we aim to clearly state what types of information are collected about you, why they are collected, and how they are used and stored.

For the purposes of registration and service delivery on boll8, we may collect the following types of information:

1.1 Information Provided Directly by You

• Full name and username
• Email address
• Date of birth (for age verification)
• Residential address
• National ID or passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket number)

1.2 Automatically Collected Information

• IP address and device information
• Browser and operating system type
• Platform access time and session-related information
• Gaming activity and transaction history
• Information obtained through cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may receive information from trusted third-party service providers when required for identity verification or fraud prevention. This information is used only for legitimate purposes and is protected under this Policy.

boll8 uses your information for the following legitimate purposes:

2.1 Service Operation and Improvement

• Creating, managing, and maintaining your account
• Processing gaming services and transactions
• Carrying out financial transactions via bKash, Nagad, and Rocket
• Improving the quality and performance of the platform
• Resolving technical issues and providing customer support

2.2 Security and Compliance

• Identity verification and age confirmation (21+ years)
• Preventing fraud, money laundering, and unauthorized access
• Implementing responsible gaming policies
• Complying with applicable laws and regulations

2.3 Communication and Promotion

• Sending transaction notifications and important updates
• Information about promotional offers and bonuses (if you have given consent)
• Communication through customer support

boll8 has adopted industry-standard technical measures to ensure the security of your personal information:

• SSL Encryption: All data transfers are encrypted using SSL (Secure Socket Layer) technology.
• Data Storage: Your information is stored on secure servers with measures in place to prevent unauthorized access.
• Access Control: Only authorized staff may access your information for specific, necessary purposes.
• Regular Monitoring: Our security systems are regularly reviewed and updated.
• Password Hashing: Your password is never stored directly; it is kept only in encrypted form.

3.1 Data Retention Period

Your information is retained for as long as your account is active and for the period required to meet applicable legal obligations. Even after an account is closed, some information may be retained for a specified period as required by law.

boll8 does not sell your personal information or improperly transfer it to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted partners for payment processing (bKash, Nagad, Rocket), identity verification, and technical services. These partners may use your information only for specified purposes and are also bound by confidentiality obligations.

4.2 Legal Requirements

We may be required to share information with relevant authorities to comply with court orders, legal investigations, or directives from regulatory bodies.

4.3 Fraud Prevention

Limited information may be shared with fraud prevention organizations in the interest of platform security and user protection.

boll8 uses cookies and similar technologies to improve platform performance and personalize the user experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the basic operation of the platform. Without these, the site will not function properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect usage statistics to help improve the service.
• Session Cookies: Used to maintain your login session and are automatically deleted when you leave the platform.

5.2 Managing Cookies

You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some platform functions to not work properly.

As a registered user of boll8, you have the following rights:

• Right to Access: You have the right to know and view what information we have collected about you.
• Right to Correction: If there is any inaccuracy or incompleteness in your information, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request the deletion of your personal information (although some information may need to be retained to meet legal obligations).
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
• Right to Object: You may object to the use of your information for marketing purposes.
• Right to Data Portability: You may request to receive your information in a structured format.

To exercise these rights, please contact our support team. We will generally try to respond to your request within 30 business days.

Your financial information is highly sensitive to us. At boll8, we process transactions via bKash, Nagad, and Rocket, and we have put in place special security measures in this regard:

• All financial transactions are conducted through encrypted connections.
• We never collect or store your payment account password or PIN code.
• A minimum deposit of ৳300 and a minimum withdrawal of ৳1,000 are set.
• The withdrawal process is generally completed within 10 to 45 minutes.
• In the case of unusual transactions, we automatically take precautionary measures.

boll8 strictly prohibits use of the platform by anyone under the age of 21. We do not intentionally collect personal information from any minor.

We verify age during the registration process, and if any account is found to belong to a person under the age of 21, that account will be immediately closed and any collected information will be securely deleted.

If you become aware that a minor is using our platform, please contact us.

boll8 reserves the right to change or update this Privacy Policy from time to time. Changes may occur:

• To comply with legal or regulatory changes
• Due to the addition of new services or features
• As a result of improvements to security measures
• Based on feedback from users

For significant changes, we will notify you by email or through a notification on the platform. Continued use of the platform after changes are made will be considered as your consent to the updated Policy. The date of the most recent update will always be displayed at the top of this Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: