boll8 Terms and Conditions
Please read these terms and conditions carefully before using the boll8 platform — this is a binding agreement between you and us.
1Opening Statement and Acceptance
These terms and conditions ("Terms") form a legally binding agreement between boll8 ("Platform", "we", "us") and the user ("you", "member"). By using the boll8 website, app, or any of its services, you fully agree to these Terms.
If you do not agree with any part of these Terms, please refrain from using the boll8 platform. We reserve the right to modify these Terms at any time. Continued use of the platform after changes are published will be considered your acceptance of the updated Terms.
Important: You must be at least 21 years old to use this platform. Registration by minors is strictly prohibited.
2Account Registration and Eligibility
2.1 Registration Eligibility
The following conditions must be met to open an account on boll8:
- You must be at least 21 years of age.
- You must provide your full legal name, correct date of birth, and valid contact details.
- Each person may operate only one account. Creating multiple accounts is strictly prohibited.
- You must register under your own name; accounts cannot be opened on behalf of others or under a fictitious identity.
- All information provided at the time of registration must be true, complete, and up to date.
2.2 Account Security and Responsibility
The security of your account is entirely your responsibility. Keep your password confidential and never share it with anyone. You are responsible for all activity carried out from your account. If you suspect unauthorised access to your account, notify our support team immediately.
boll8 will never ask for your password or banking details via email or live chat — do not respond to any such request.
3Deposit and Withdrawal Policy
For transactions on boll8, we use Bangladesh's popular mobile banking services. Safe, fast, and convenient payment is our commitment.
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳300 | ৳1,000 |
| Accepted Methods | bKash, Nagad, Rocket | bKash, Nagad, Rocket |
| Processing Time | Instant | 10–45 minutes |
| Currency | Bangladeshi Taka (BDT) | Bangladeshi Taka (BDT) |
3.1 Withdrawal Terms
- Before requesting a withdrawal, ensure that your account has been fully verified.
- Withdrawals can only be made using the same method used for the deposit.
- boll8 reserves the right to suspend or cancel a withdrawal if fraud or unusual activity is suspected.
- To withdraw winnings from bonuses, the specified wagering requirement must be met.
- If there is any dispute on the account, the withdrawal process may be held until the matter is resolved.
4Bonus and Promotion Policy
boll8 offers various bonuses and promotions. These offers are subject to specific terms. Please read the relevant terms carefully before claiming any bonus.
4.1 Welcome Bonus
New members receive a 120% bonus on their first deposit, up to a maximum of ৳5,000.
- Wagering requirement: 10 times the bonus amount.
- Each member is eligible to receive the welcome bonus only once.
- If the wagering requirement is not completed within the specified time, the bonus will be cancelled.
- Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been completed.
4.2 General Bonus Terms
- One bonus cannot be used in combination with another bonus at the same time, unless specifically stated.
- boll8 reserves the right to modify or cancel any bonus offer without notice.
- If fraudulent activity is proven, the bonus and any associated winnings will be forfeited.
- In any dispute relating to bonuses, boll8's decision is final.
5Gaming Policy and Fair Play
boll8 is committed to providing all members with a fair, transparent, and safe gaming environment. All games on our platform are sourced from reputable providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming.
5.1 Prohibited Activities
The following activities are strictly prohibited and may result in permanent account closure:
- Any form of fraud, collusion (secret cooperation with other players), or use of automated software (bots).
- Deliberately exploiting system errors or bugs to gain an unfair advantage.
- Using the platform for money laundering or any illegal financial activity.
- Creating multiple accounts to take advantage of bonuses.
- Harassing or showing disrespectful behaviour toward other users.
5.2 Technical Issues
If a game is left incomplete due to a server error, internet disconnection, or any other technical issue, boll8 will review the relevant round. The final decision will be made by verifying the game log. boll8's decision is final and binding.
Any incorrect balance or reward displayed as a result of a server error will be considered completely void.
6VIP Program and Cashback
boll8 provides weekly cashback across four VIP tiers. Benefits vary by tier and your tier is upgraded based on your activity.
| Tier | Weekly Cashback | Benefits |
|---|---|---|
| Bronze | Up to 0.2% | Regular weekly cashback |
| Silver | Up to 0.5% | Enhanced weekly cashback and priority support |
| Gold | Up to 0.8% | Higher cashback and special offers |
| Platinum | Up to 1.0% | Maximum benefits, dedicated account manager |
6.1 VIP Tier Change Conditions
- VIP tier is evaluated based on regular play.
- Tier may be reduced due to inactivity.
- Cashback is paid on a specific day each week.
- No wagering requirement applies to cashback — it is added directly to your balance.
7Responsible Gaming
boll8 believes that gaming is a form of entertainment and should never cause financial hardship. We encourage all members to play responsibly.
7.1 Self-Limitation Features
You may use the following features at any time:
- Set daily or weekly deposit limits.
- Voluntarily close your account for a set period (self-exclusion).
- Take a break — temporarily deactivate your account.
Contact our 24/7 live chat support to activate these features.
Gaming addiction is a serious issue. If you feel that gaming is affecting your daily life, please seek professional help and visit our Responsible Gaming page.
8Privacy and Security
Protecting your personal information is one of our highest priorities. boll8 uses SSL encryption technology to keep all transactions and personal data secure.
8.1 Data Collection
Information we collect:
- Name, email, and contact details provided at registration.
- Transaction history and gaming activity.
- Device information and IP address.
- Documents submitted for identity verification.
8.2 Data Use and Protection
- Your information is used only for service delivery, fraud prevention, and legal compliance.
- We never sell your information to third parties.
- For more details, please read our Privacy Policy.
9Limitation of Liability
boll8 strives to keep its platform as reliable and uninterrupted as possible. However, our liability is limited in the following matters:
9.1 Service Interruptions
- The platform may be temporarily unavailable due to maintenance, technical upgrades, or disruption of third-party services.
- boll8 is not liable for losses caused by internet connectivity issues, power outages, or other external factors.
- boll8 is not obligated to provide any compensation if services are suspended due to force majeure events (natural disasters, pandemics, government restrictions).
9.2 Right to Close Accounts
boll8 reserves the right to temporarily or permanently close any member's account in the following circumstances:
- If any clause of these Terms is violated.
- If evidence of fraud or deceptive activity is found.
- If the information provided is found to be false or incomplete.
- If evidence is found that the account is being operated on behalf of a minor.
- If money laundering is suspected or for legal reasons.
10Amendment of Terms & Conditions and Dispute Resolution
10.1 Amendment of Terms & Conditions
boll8 reserves the right to change, add to, or cancel these terms and conditions at any time. For significant changes, we will publish a notice on the website. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
10.2 Dispute Resolution
If you have any dispute or complaint, please contact our support team first. We will try to respond within 48 hours. If you are not satisfied with the support team's decision, the complaint can be escalated to senior management.
10.3 Contact Information
For any questions or complaints regarding these terms and conditions, please contact us:
- Live Chat: 24/7 live chat support (in Bengali)
- Email: [email protected]
All support services are operated according to Bangladesh Standard Time (BST, UTC+6).
11Legal Applicability & Final Provisions
These terms and conditions constitute the entire agreement between boll8 and its members, and supersede all previous oral or written agreements. Even if any one clause of these terms and conditions is found to be ineffective or invalid, the remaining clauses will remain in full effect.
This platform is for those aged 21 and above only. All members accept these terms and conditions with a commitment to play responsibly. Gaming is entertainment, not a means of earning — enjoy it within your limits.
boll8 is a safe and reliable platform. Our goal is to provide all members with the best gaming experience, with the highest level of security and transparency.